Returns are the un-sold copies from Retailers “returned” to us for credit. Ovato Retail Distribution Pty Ltd operate primarily on a weekly returns system. Weekly returns benefits both our publisher and retailer clients as follows:
• Publisher clients benefit from accurate sales projections within three weeks of recall, and
• Retailer clients benefit from improved cash flow and improved supply accuracy
Ovato Retail Distribution Pty Ltd offer two efficient electronic ways for retailers to process their returns.
1. Electronic Data Interchange (EDI) via XchangeIT - most efficient and preferred method
2. Electronic form on this website.
Both these methods have inbuilt checks in place to assist the retailer in submitting accurate returns claim data. For XchangeIT newsagents who pass the No Physical Returns (NPR) benchmark checks, no magazine returns are required except for when audited.
Magazine covers/full copies were required not sold are returned by retailers to state warehouses and then forwarded to our Moorebank warehouse. Our Returns Processing Team is responsible for managing the returns audit process. A physical audit is conducted to ensure claimed returns are accurate. These are then disposed of securely and pulped for recycling.